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 Business English

Business in Action

Focus and Suitability

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This is a relatively high level course for students in the later years of vocational school, who already have a strong background in business studies.

The course includes a variety of business topics through which students develop and practise a range of language skills. They are involved in a number of different types of learning activity, including role-plays, discussions and debates.

A major element of the course focuses in detail on formal presentations and presentation skills. Students work through the process from planning and structuring; through editing, delivery and use of visual aids and handouts; to dealing with Q and A sessions. During the preparation and practice stages, students are encouraged to provide feedback to their peers. At the end of the course each participant is involved in delivering a final presentation in front of an audience.

This course is a effective preparation for any students who are required to give formal presentations as part of their ongoing assessments or final exam. Equally, it is useful for any students who enjoy discussing business topics at a high level, who wish to hone their presentation skills, or who want to speak about business topics in English with fluency, depth and clarity.

Course Downloads

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'Can do' Outcomes

Core Contents

Requesting and providing informationJob roles and personnel structure within a companyTypes of business - pros and consBrand names, logos and strap-linesEconomic issues: reading for and sharing informationInternational business, etiquette and cultural codesThe European Union - problems and opportunities Communicating well in different contextsCarrying out effective business telephone callsDiscussing grievances and dealing with complaintsGiving a five minute, three point business presentationDealing with Q and A sessions after presentationsWriting successful emails and understanding formal and informal languageWriting job advertisements and applications, conducting interviews and assessing candidates

Course Summary

B2/C1

Upper Intermediate/ Advanced

I can request and provide information about others in a variety of tensesI can name a wide range of job titles common across various types of company and can match them to their respective job descriptionsI can understand how the hierarchy within a company works in terms of responsibilities and line-management and can represent these relationships diagrammatically.I can understand how a variety of different business models function and can discuss the advantages and disadvantages associated with each.I can advise about business models appropriate to different situationsI can recognise different brands from their advertising slogans and can devise appropriate brand names, slogans and strap lines of my ownI can discuss third world debt, fair trade initiatives and micro-credit, using appropriate specialist vocabularyI can identify countries based on various geographical and economic dataI can identify different ways of doing business in different cultures and give examples of how business etiquette differs I can discuss the advantages and disadvantages of membership of the EUI can participate in a simulation of a telephone role-play, involving complex information exchange.I can identify a range of modes of communication used within a business context and can choose appropriate modes for different situationsI can discuss workplace grievances and negotiate solutionsI can effectively plan, structure and deliver a formal spoken presentationI can use different discourse markers for a range of purposes, including sequencing, contrasting, clarifying and changing subjectI can write an effective business email.I can prepare a job advert and write a job applicationI can prepare job interview questions and participate in a simulated job interview as both interviewer and interviewee

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