Covid-19 Update


A Word of Thanks

Firstly, we would like to thank teachers in all our partner schools for their fantastic support during the current period. We hope you, your families and your students are keeping safe and well.

We would also like to express our heartfelt gratitude to the guest houses and hotels who regularly accommodate our teaching staff. Thank you for your understanding and flexibility – it is an extremely difficult time for us as a company and we know you too must be facing a similar situation.

Current Bookings

If you have a course booked in the next month or so then we should already have been in contact to discuss your options and possible postponement and to agree alternative course dates later in the year if necessary.

For all future courses we will contact you closer to the time, before committing any upfront expenses, so that we can make all the necessary arrangements. It will also allow us, if necessary, to discuss postponement and alternative dates. It should also avoid any cancellation fees should the course need to be cancelled.

Booking New Courses

If you are a school that regularly runs an English in Action programme, please submit your booking form as usual. This does not require any financial commitment on your part and will allow us to plan our courses in the most organised and efficient way. If the current situation with COVID-19 persists much longer than anticipated, we will liaise with you closer to the time to make a decision about whether to confirm, postpone or cancel the course.

Communication with English in Action

To comply with the strict isolation measures announced by the government, English in Action’s office in Canterbury is closed to all but essential staff. Many of our employees are curently working from home on a part-time basis. You are still able to contact the Company and its staff as normal by email. If you would like to phone us then please be aware that it is only the main office number that is currently operational - +44 (0)1227 818 250

Promotions and Sales

Members of our promotions and sales team will not be undertaking any promotional trips or visits for the forseeable future. We are reviewing the situation on a regular basis and will only undertake further trips once travel restrictions have been lifted and it is safe for all parties. If we are unable to visit your school, we would be grateful if you could continue to inform your students about our courses. Please let us know if you would like us to send you any flyers or other promotional materials.

Read our detailed Covid-19 policy to see how we will ensure the safety of course participants, including the practical measure that will be implemented.

View Covid-19 Policy

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